It may not be the most fun task, but it’s definitely one that has to be done when you run your own business. Luckily, there are plenty of tips and tricks to get Google to change your business listing faster so you can get back to focusing on what’s really important—growing your business and serving your customers! Here are five ways to do just that.
Have you ever wondered how to get your Google business listing changed? If so, you’re not alone. Unfortunately, there isn’t one easy answer to this question, because it depends on the reasons behind the inaccurate listing in the first place. It could be that Google mistook your business for another entity (known as an incorrect entity match), or it could be that you never claimed ownership of your listing in the first place (known as an unclaimed listing).
1) Wait 24 hours
Typically, when you first request a listing, you’ll have to wait 24 hours before it appears in your business information. You can check your existing listing at any time by clicking on Business Information and then Edit or Add Additional Business Details. If there is an issue with your information that needs corrected—like a misspelled phone number—and it isn’t showing up, wait another 24 hours and check again.
2) Try Multiple Times Over the Next Few Days
It’s possible that your listing has been suspended for some reason. Often, suspension is temporary, and you can fix it by waiting a few days or trying again later. If you still can’t get it back, though, move on to step two. (It might also be worth checking out our guide to getting more reviews.)
3) Contact The Media Relations Department
The best way to get something done is often as simple as making a phone call. By calling your business’s local media relations department (most major companies have one), you can generally speak with someone who’s actually authorized to make changes and update your listing. If they don’t answer, leave a message detailing what you want changed and how it should be corrected. If that doesn’t work, try emailing or writing them a letter; if they still don’t respond, consider hiring an attorney to help resolve your issue.
4) File A Complaint With A Better Business Bureau
One of the fastest ways to get a negative review removed from your listing is by filing a complaint with a Better Business Bureau. They’ll often pick up on bad reviews before potential customers do and contact companies in response, meaning you can get these negative entries taken down fast. Do note that it’s not always successful, but it’s worth trying when you’re dealing with an urgent issue.
5) Contact Google Directly Through Form
When you’re contacting Google about a business listing, using their online form is best. This helps you stay organized and ensures that everything goes through. If you don’t have access to a computer or phone, call them directly at 7004098092. The number may change over time so be sure to check out Google Maps for contact information when needed.
If you’re just starting out and have a small business or own a local shop, getting your phone number out there for potential customers is tough. A lot of those businesses don’t want to pay for ads or listings that aren’t guaranteed and, in reality, they don’t have to; it takes time but people will find you if they want to. However, it helps if they know how to contact you.